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Email TopicHow you log in to myON depends on your license.
Clever users must use the Clever option (Option #4) below.
Option #1: Logging In at myon.com
If your school logs in at the myON.com site, open a new browser tab and navigate to www.myon.com/login/index.html. (For some users outside the US, the address may be different; use the address that your school provides to you.) The login screen appears as follows:
Please enter your school name, user name, and password as provided to you by your teacher or administrator for myON. Then, click Sign In.
If your school name is not listed after you type the first few characters, see School Name Does Not Appear in Drop-Down List.
Would you like the school name to be entered for users automatically?
If you would like users to be able to skip entering the school name, you can share a direct link to myON specifically for each school. Building Administrators can find the link by selecting My School, then Account. On the Overview tab, at the bottom of the page, you will see the Direct URL field, and you can enter your own text for the end of the URL (3-255 characters, including letters, numbers, hyphens, and underscores). After saving your changes, copy the URL below the field and provide it to your users to give them a direct link to your myON school. (District Administrators can also see and set the direct URL by selecting My District, then Account, then selecting a school on the Buildings tab.)
If, after selecting your school, you are told to log in through your Renaissance site, see Option #2 below.
Option #2: Opening myON from your Renaissance Home Page
For some customers, myON software is available from the Renaissance Home page. After logging in to Renaissance software, teachers, administrators, and school staff select myON under "Manage Student Practice." Note: District staff and District Dashboard Owners do not have access to myON; if they select the tile, they will see a message explaining this.
After students log in, they select myON on their Home page.
Teachers and students see the myON tile when myON has been assigned to their class by the administrator in Renaissance software.
Option #3: Logging in to the myON Mobile Apps
Locate and open the myON app on your selected device (iPad, Android tablets, Kindle Fire HD, or Chrome). New users will need to be added to the app. Note: Clever users may use their myON PIN instead of their password. Your name will be added to the User List once you link your account.
Option #4: Logging in Via clever.com
Open a new browser tab and navigate to https://clever.com/. The login screen appears as follows:
Please select Log in as a student from the drop-down in the upper right corner of the page. In the "Search for your school" box, search for and select your school, or click on Clever Badge Log in to scan a badge.
You will advance to a Login page specific to your school or district. Click on the appropriate login method to enter your username and log in. (If login hints have been provided by your district, they will show here.)
What if I have problems logging in with the information I was provided?
User Name or Password Issues
If you experience issues with logging in to myON.com, or if you have forgotten your password, the message you will likely see is "Invalid Username or Password."
If you experience issues with logging in to myON via the myON app, or you have have forgotten your password, you may see a message that tells you the user name or password you entered was incorrect. If you get this message, try to log in again. If you continue to get this message, do one of the following:
- Students: Contact your teacher.
- Teachers: Contact your Building Administrator.
- Building Administrators: Contact the District Administrator.
- District Administrator: Contact your district data person.
Please note: Due to data privacy laws and policies, Technical Support is not able to provide specific student user names and passwords for myON. You need to contact the teacher or school directly for this information. However, Technical Support can often provide the user name and password format, which can help you log in.
If you experience issues with logging in to Clever, or if you have forgotten your password, click on Get help signing in! next to "Having trouble?".
License Is Expired Message
You may see this message if:
- A new myON subscription is still being processed.
- The school/district subscription for myON has expired.
Contact your administrator, or contact the myON Sales department at 800-338-4204.
Flashing Screen or Repeated Inactivity Warnings After Logging In
Make sure the date and time and the time zone are set correctly on the computer. If this does not solve the problem, contact Technical Support.
Message with a Picture of a Troll
You will see more information about the error under the picture. Possible causes include:
- You are a District Staff member or District Dashboard Owner opening myON through the Renaissance Home page. These Renaissance roles do not have access to myON.
- Your subscription may have expired.
- If you log in using Clever or ClassLink, there is a discrepancy between the information in myON and the data source.
For help troubleshooting the issue, contact myON Support.
Need More Help?
If you need more assistance logging in, contact myON Support.