Print Topic 
Email TopicThese topics apply to students and families using myON.
Logging In
- How to log in to myON / who to contact for user name / password issues
- Attempting to log in - get "License is Expired" message
- School name does not appear on drop-down list
Getting Started
- Get started with myON
- How students change their avatar
- How to change the language in myON
- How to join groups (Students)
Using myON at Home
Family Engagement
- What Every Parent Should Know About Reading - English
- What Every Parent Should Know About Reading - Spanish/Español
- Parent and Family Guide to Reading - English
- Parent and Family Guide to Reading - Spanish/Español
Book Reader and Settings
Issues with the book reader/player, its settings, options, and usage
- Book reader and literacy tools
- Audio options
- Recording students reading aloud
- Where do students see book reviews?
- Understanding student data handling
- myON navigation options
- How to use the dictionary
- How students use their journal
- Viewing your activity
Quizzes
End of book quizzes
- How book quizzes work in myON
- Students are unable to take end of book quiz
- Accelerated Reader quizzes in myON
Assessments
The assessments used in myON depend on your school's license. No matter the type, students can view their assessment scores.
Interest Inventory
- Can teachers help students complete interest inventory?
- How long does the interest inventory take?
- How to change interest inventory choices (Student)
- What does myON do with the results of the interest inventory?
Progress
System Requirements
Library
All about the books and other content in the myON library
- Determining the reading level of a book
- Using filters when searching
- Favorites and Book Bundles
- What are high/low books?
- How do you change what language to read books in?
myON App
Issues and usage pertaining to all the myON mobile apps for mobile devices
- How do I read books offline with the myON app?
- Books will not fully load on app
- Problems linking account to myON Chrome app
- How can I download books onto the app?
- How does the myON mobile app work?
Projects
Contacting myON
Usage Data
Understanding aspects of usage data such as "Books Opened" and "Books Read," and the different ways for seeing that information
- Student's data not updating (after reading on a tablet)
- Books opened and books read do not match on student dashboard
Browsers and Troubleshooting
Book Collections
What are book collections, and what books should I see in the library?